Services
Looking to take your merchandise concessions to the next level? Look no further than Best Friends! Our expert & experienced team is equipped to handle all aspects of merchandising, from one-off events to long-term partnerships. Trust us to help you maximize profits and create a memorable experience for your guests.
Best Friends offers a complete turn-key experience to take away all the stress of coordinating merchandise for your event. Whether it's advancing details with an artist, planning locations, logistics, producing goods, settlement, or any other merch details for your event. We take pride in collaborating with our partners to create unique merchandise experiences for each event. With our extensive experience of almost a decade in selling live merchandise in Las Vegas, we are confident that we have the skills and expertise required to successfully handle any event.
Merchandise Management
Staffing
When it comes to live event merchandise, Best Friends' staff is second to none. Our team is renowned for its ability to handle extremely high-volume sales patterns while consistently providing superior guest service, thus elevating the guest experience to new heights. We take pride in not sub-contracting or using out-of-market staffing resources. This ensures we are hiring locally and creating jobs that benefit our local Las Vegas community.
Sales Technology
We're passionate about making your live event experience as smooth and enjoyable as possible. That's why we've invested in the most advanced point-of-sale systems to power our merchandise sales. Our systems are designed to handle all types of sales volume and can accept the very latest payment methods. With convenient services like mobile merchandise ordering from the comfort of your seat, and the option to have merchandise shipped directly to your home, customers can enjoy the event to the fullest without worrying about carrying purchases around. We're always striving to develop new sales strategies to enhance guest experience.
Financial Transparency
Our commitment to transparency is unwavering. We believe that honesty and integrity are essential to building strong business relationships, and we work hard to ensure that our partners and vendors feel confident in their dealings with us.
That's why we offer our partners a live, real-time look into nightly sales - so they can see exactly how their events are performing. And we don't stop there. We also guarantee that sales settlements will be delivered within 24 hours of the conclusion of each event, and venue/artist commission payments will be remitted within five days following each event.
But our commitment to compliance goes beyond just timely payments. We are diligent in ensuring that we comply with all state, local, and federal business licenses and tax authorities. And to further demonstrate our commitment to transparency, we give our partners the ability to audit records or settlements at any time.
We recognize the immense value that research and analytics bring to the table. We analyze crucial data, such as hourly sales patterns, sales per location, average wait time per location, per-capita revenue, and other significant data. We then consolidate this information into visually appealing reports and dashboards, which we provide to our partners on a regular basis. By leveraging these metrics, you'll gain a unique insight into your customer sales trends and demographics per event.
Merchandise Data & Analytics
Custom Merch Consulting
Looking for custom merchandise to represent your business? Look no further! We have the resources to bring your merch ideas to life. At Best Friends, we have established connections with a diverse network of merchandise artists and printers to meet all your needs. Choose us and take the first step towards building a brand that stands out from the rest.